SMS Services

Cloud-based SMS Platform

The TexTalk platform is a cloud-based software as a service (SaaS) which was designed and built for one-way and two way SMS traffic. It is intended for various applications with a focus on data and service confidentiality, integrity, and availability.

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Two-Way Mass Notification

The TexTalk SMS platform is built with comprehensive campaigning functionality where Two-Way Mass Notification Messages are delivered to recipients in a matter of seconds. 

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Send Two-way Individual messages

TexTalk supports two-way individual SMS communication between the client and users. Two-way individual texting can be done by opening the chat room and contacting a specific individual. The user can respond with questions, feedback, and input.

MMS MESSAGES

The Multimedia Messaging Service (MMS) is used to send messages that contain multimedia content like pictures, documents, and videos to and from mobile devices. 

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Analytics & Reporting

The TexTalk reporting dashboard consists of essential business intelligence highlights that helps management to make better executive decisions. The reporting section also provides statistics that can be generated instantly through the administrator interface.

Text Templates

TexTalk offers users the opportunity to create their own text message templates or to use some of TexTalk’s generic ones. TexTalk carries several types of text templates for your use. Each one is easy to edit and customize, so you can use them as needed based on your requirements.

Schedule Recurring Messages

TexTalk makes it simple for users to schedule recurring SMS notifications by simply clicking a box labelled ‘Schedule Recurring Message’. Then, from the menu, users can choose the start date, end date, day of the week to send, and frequency of their recurring messages.

Cloud-Based SMS Platform

The TexTalk cloud-based platform can handle thousands of outgoing and incoming SMS messages per second and is easily configurable to different applications for incoming and outgoing SMS traffic. 

Platform main features.  

  • The system offers preferred phone number, toll free phone numbers and short codes for sending and receiving SMS messages.
  • The ability to send SMS text messages to any US or international phone number.
  • The system can deliver Mass Notification texting to multiple contacts instantly.
  • Two-way individual texting can be done by opening the chat room and contacting a specific individual.
  • Individual and campaign-related messages are displayed as a thread.
  • The system also allows you to choose any contact number of a recipient from a contact list.
  • The individual SMS thread feature enables users to view any exchanged messages between the client and the recipients.

TexTalk has the ability to display the type of SMS message, allowed SMS parts, character types, and typed parts in order to change the message length accordingly.

  • Users can respond with questions, feedback, and input.
  • The system allows clients to create their own text message templates or to use some of TexTalk’s generic ones.
  • SMS templates are easy to edit and customize.
  • The SMS services can also be used for notifications, alerts, promotions, appointment reminders, special offers, and more.

Two-Way Mass Notification

TexTalk has been designed for enterprises and government agencies. Organizations, municipalities, large business enterprises, universities, micro-finance institutions, banks, civil societies, airlines and emergency management agencies can benefit the most from TexTalk services. TexTalk is the fastest and least costly method of reaching as many members of your organization as you desire by sending one single SMS. This capability is of vital importance during emergencies. Airlines can send SMS messages with TexTalk to all of their customers to announce flight cancellations or delays. Banks can send SMS messages to all of their account holders to inform them about their new products and services. They can also use SMS to inform their customers about how to use online banking, mobile banking, or how to switch from one product to another. Similarly, universities will be able to use TexTalk to inform students of any change in semester schedules, vacations and breaks, or proposed convocation programs. 

Since the invention of the mobile phone, there has been an ongoing effort to improve ways of using the mobile phone as a mass communication and mass marketing platform.

From a global perspective, SMS has repeatedly proven to be the “killer app” for efficient communication between large groups of mobile phone users.

The benefits of SMS communication are its simplicity, a low learning curve, and the power of instant effect. When you send an SMS message to a customer or a user, you can be reassured that they will receive, and most likely, read it, as opposed to emails. Research shows that 99 out of 100 SMS messages are opened and read, while more than 50% of all emails are deleted by the recipient without being opened or read-if they are noticed at all.

MMS Messages

The Multimedia Messaging Service (MMS) is used to send messages that contain multimedia content like pictures, documents, and videos to and from mobile devices. The MMS extends messaging capabilities, allowing messages to be greater than 160 characters in length, up to 1600 characters.

In today’s world, texts aren’t just “text”—they’re emojis, images, audio, and video. With TexTalk, users can share and receive media in real-time. There are endless possibilities for integration, automation, and more. MMS can be enabled for local numbers and short codes for individual and group messaging. The MMS capability ensures that users get a quality messaging experience no matter how they choose to communicate.